needed features in an online
food delivery software
features
driver features
We made it simple for your drivers with responsive design and simple user interface so that they can scroll around easily. We craft your app with features that are necessary for your driver.
Easy Sign up
To keep your driver on track, we only collect necessary data from drivers and verify it instantly. We also provide your driver with a signup option with phone number and email, which saves their time and prevents failed logins.
Accept / Reject Orders
In view of driver accessibility, they can acknowledge or dismiss the delivery demand. In the event that, in the event that they get secured up any circumstance they ordinarily reject the order and another driver may take it up.
Document Submission
We want to provide a genuine, friendly, and trustworthy experience to your eaters by verifying your drivers. You have the option to expel invalid drivers based on your requirements and further use driver details for future references.
Profile Management
We help your drivers to manage their profile detail any time they want. The driver also has an option to update document details like vehicle registration certificate, and vehicle insurance certificate which are verified by the admin.
Trip Management
We present a driver with a separate option for trip management where drivers can easily found details like payment method, location, and fare. It will also help you to track and manage the performance of the driver.
Online / Offline Mode
We deliver your driver with a simple option to go online or offline in a tap. This feature helps your driver to manage his mode and prevents drivers from canceling a trip and gives a positive experience to your eater.
Earning History
A driver has access to transaction history with additional details like total amount, completed trips, and canceled trips. The earning option is automatically updated and helps your driver in managing their earnings.
Navigation
Nothing will help your driver more than a map with navigation. We know that and provide your driver with an exact map location, and a delivery spot. Our live map helps your driver to deliver to your eater in a fast and efficient way with Google maps & Waze maps.
Pay To Gofereats
When a driver delivers a order and acquires payment as COD. The commission to be transferred by the driver with the option "Pay to GoferEats".
Driver Web Features
With an intuitive design and simple UI, we make it effortless for your driver to interact with the website. We give your driver the necessary features to manage and improve his efficiency.
Earnings
With this feature, A driver has information about completed trips, canceled trips and total earning. The driver also can know about the base fee, access fee, total fare and other details regarding his earnings.
Sign In
To keep things moving, We only ask for necessary information from your driver to sign up and log in. We provide a friendly and trustworthy experience by verifying your driver details instantly.
My Trips
Using my trip feature, A driver can efficiently manage his trips and trip information like pick up, fare, location, and payment method. A filter option is also given to the driver to make it further simple.
Driver Registration
The driver should fill in the following mandatory details to register on the website like First Name, Last Name, Mobile Number, Password, City.
Manage Profile
The driver can update and manage their profile details like address, phone number email id whenever they want. They also have the option to change document details which are later verified by the admin.
Eater features
Everybody has a purpose as eater will look for food and we are here to fulfill eater needs. We deliver eater with a compelling features which helps them to find what they want.
Tips Option
In GoferEats, the Eater can tip the driver utilizing the "Add Tip" include. Note that this tips option is optional for Eaters.
Takeaway Option
This takeaway option can be used when the restaurant partner has a delivery type. Using this option, the user can order when they are willing to take their order items from the Restaurant.
Simple Sign Up
We have provided a significant feature where an eater can register within a tap. An eater also asked for minimal permission and can sign up using an email and phone number or can signup through social media accounts like Facebook and Apple. which helps them familiarize themselves with the portal.
Rate & Review
In GoferEats, Using the rating and review option. The eater can rate the restaurant about their foods and the drivers about their delivery service after receiving their orders.
Prompt Notification
To keep your eater engaged, we update the eater with the status of the order by notification. This feature serves eater with current order status and order details.
Filter Option
An eater has options like sort, price, delivery type. We provide your eater to filter based on delivery types like delivery, takeaway or can choose both and by the price which they want to spend.
Manage Profile
Eater can modify their profile details like name, email Id, and phone number any time they want.
Track Orders
Eater prefers to know the status of his order and the live location of the driver. We know that and give the eater an option to track the location of the driver which helps the eater to navigate the driver if needed.
Schedule Order
The Eaters can place the order as per their desired time by using this schedule option. Actually, this option is so cool for the eaters to get food within time.
Secure Payment
The Eaters can have a secure payment transaction by our food delivery app script. We customize as per the client's desire. We have payment methods in a food app such as Cash, PayPal, Wallet or Debit Cards.
Multiple Language
In GoferEats, we have English, Arabic, Spanish, and Portuguese. The language can change manually as per prefer for the eaters, drivers, and restaurant partners.
Promos
We provide an option for the eaters to enjoy promos which increases retention and engagement.The Promo can be created by the admin.
Eater Web Features
To meet your eater needs, We have developed a website with responsive design and friendly UI to provide a delightful experience to your eater. We have included the following feature to enrich your eater.
Timely Update
To keep things fresh, We update the status of the order to your eater so that they can sit back and relax. The eater updated with order status like order confirmation, food preparation, your order is on the way and food delivered.
Place Order
After adding food to the cart, the Eater will be moved to the checkout page. It includes details regarding deliverytype (delivery or takeaway) options. If delivery, ASAP or schedule the order, adding a payment method and an option to add promo code and add tips for the driver. Along with the order form that includes details of the order, a summary of the booking fee, and additional notes. The payment types include PayPal gateway, credit/ debit card, and cash option.
Order Details
To keep eaters engaged, We provide information about past and upcoming orders which are useful for their reference. The eater also provided with order details like order id, payment method, delivery type (delivery or takeaway) and order status.
Payment
To encourage your user to complete the payment, we have provided your user to pay by Cash on delivery, Credit or debit cards.
Manage Profile
The Eater has an exclusive profile management page on the web and mobile app. They can edit/add/delete their profile information on the profile management page.
Checkout
To make it clear to your eater, check out option gives all information like various foods in the cart, quantity including payment details. The eater can also decide to add or remove from the checkout.
Add To Cart
The "add to cart" option helps your eater to add his favorite food to order now or later. It also reminds eater with his favorite food, provides feature ordering option and helps in promotional activities.
Takeaway Option
This takeaway option can be used when the restaurant partner has a delivery type. Using this option, the user can order when they are willing to take their order items from the Restaurant.
Effortless Signin
If the Eater has already signed up with the GoferEats, then they need not fill the form once again. They can simply sign in by entering the phone number and password or can easily sign in using social media logins like Facebook and Apple.
Tips Option
In the GoferEats, the users have an option to appreciate the drivers for the services. This "Add Driver Tips" is an optional feature for the users to choose a tip as per their wish.
Restaurant features
A Restaurant is a pulling force for any food delivery app that paves the way to your success. We crafted an app exclusively for a restaurant that attracts eaters with images and mouthwatering online food menu.
Restaurant Status
We prevent order cancelation by providing your restaurant partner with a feature to go accept orders or pause new orders. This feature also helps your restaurant partner to decide whether to be available to deliver food to the eater.
New Orders
When the Restaurant has new orders, on the homepage of the app, the notification regarding the order is sent with the order Id. The Restaurant can accept or decline the order within the given 60 seconds of timing and also they can pause the new orders for a while.
Order History
We provide your restaurant partners with order details and order history. This feature helps the restaurant to keep track of the orders and helps them craft a menu based on the eater's need.
Pay to GoferEats
In GoferEats, when the Eater opts for the takeaway option, the Eater will pay the amount to the Restaurant owner. The Restaurant owner will send the commission amount to the admin by pay to the GoferEats option.
Menu
In the menu option, The Restaurant partner cannot add the items in the application. By using the application, can switch the items available or unavailable.
Restaurant Web features
As the restaurant is a captivating part of food delivery business, We deliver your restaurant partner with the following features to make things further engaging.
Payout
We make it transparent for restaurant partner with payout management. This tab helps restaurant with details like net earning, completed orders and the report will automatically be updated.
Pickup Time
We know that situation changes in a moment so, we provide a restaurant with an option to manage default delivery time. There is also an option for your restaurant partner add additional preparation time.
Offers
Every eater loves an offer from their favorite restaurant as it will motivate them to order and also promotes and increase the popularity of the restaurant. We help the restaurant to create, manage and edit coupons easily.
Category
Restaurant Partners can manually add the product category, service type and provide the details like the name of the items and the catchy description about the product category, image regarding the product category and status of the category. They can also update the details of the existing product category.
Secure payment
We make it transparent for restaurant partner with payout management. This option helps restaurant with details like net earning, completed orders and the report will automatically be updated.
Manage Profile
We provide your restaurant partner with the option to manage his profile details like restaurant name, price rating, cuisines, and restaurant images. There is also an option to manage open time and document details.
Admin features
We know that admin is the administrator of a company who directs the workflow of the business. Our admin panel assists you to manage and control the workflow of food delivery business with its powerful features.
User-Friendly Dashboard
We want to save your precious time with our friendly and convenient dashboard which provides you with an outline of your business. The reports on the dashboard are automatically updated for you.
Eater Management
Eater is the main temptation of your business thus we provide you with a separate option for you to handle your eater. You have valuable data from your eater which can be used to analyze your eater and for promotional activities.
Driver Management
As a driver acts as a connecting point of both restaurant and eater, we provide you with a possibility to manage your driver. Admin has full control over driver management option where he can add, edit and delete driver details.
Restaurant Management
We provide you with a feature to manage restaurant details like preparation time, menu category and open time within restaurant management option. You can also use this information for your future reference.
Manage Order
Admin can view the details of the orders taken by the Restaurant. Admin can filter their search by choosing from the list such as overall, today, weekly, daily, monthly, yearly, or by customizing the search. Admin can also export the report in CSV, Excel format. Admin can also print their reports.
Restaurant Payout Management
As admin is the sole controller of the payment so, we created a separate section for restaurant payout management. Admin can manage payout detail like total earning, total paid and status of the payment.
Driver Payout Management
We give admin with an option to manage driver payout details like total earning, total paid and status of the payment. Admin has provided with a report which is automatically updated.
Owe Amount
Admin can view the owe amount which has to be given by the driver to the admin in this panel. Admin can also export the report in CSV, Excel format. Admin can also print their report.
Penalty
To keep everything under control, Admin has the option to impose a penalty on driver and restaurant. This feature supports admin to take action on unnecessary losses and misconduct of driver and restaurant.
Cuisine Management
Admin can manage cuisine details like name, cuisine status and popularity in cuisine management option . There is also an opportunity for admin to edit cuisine details including features to add mouthwatering images of the cuisine.
Promo Management
Admin can manually add the promo by providing the details and can also view and edit the previous promo details. Admin can add the promo code types as percentage or amount.
Static Page Management
Admin has provided with default static pages which he can use. Admin also has an alternative to edit and manage static page details like page name, URL, footer, and status of the page.
Home Slider
With the feature like a home slider, Admin has an opportunity to add exclusive offers and promo content in the home page both restaurant and eater. There is also an option to manage and create a new slider.
Cancel Reason
The admin can add the reason for the cancellation in the service, by clicking the add cancel reason and choose the Eater type as the driver or Eater or Restaurant and submit the details. Also can manage and monitor the details here. Admin can also export, print the details for future use. If required can also delete the cancellation reason.
Manage Review Type
Always there will be lots of room for improvement as reviews present admin with an opportunity to know more about eater, driver, and restaurant. Admin has the prospect to manage and take action on reviews.
Manage Vehicle Type
Admin has the option to manage vehicle type details like vehicle Id, Vehicle name and status of the vehicle. This feature also aids admin to create, edit and delete vehicle type.
Recipient Management
Using this feature, Admin can handle delivery issues like unknown delivery location and eater unavailable. Admin has provided with an option to take action on a delivery issue.
Site Setting
With our maximum efforts, we want to deliver a customized and familiar experience to our admin with an option to manage social media links, app links, logo, fee management, and all other site details.
Dynamic Payout
The payout preference can be selected by the admin from the available options. This feature also enables the Stores and Driver to pay the admin.
Restaurant owe Amount
If the user prefers takeaway and the user has done the payment via cash, The restaurant partner will send his commission to the admin (commission is known as restaurant owe amount).